WHAT IS THE PURPOSE OF THIS POLICY?

 

This Privacy Policy explains when and why we collect personal information about people who visit our website, buy and use our products, download our software, or otherwise contact us, how we use this information, the conditions under which we may disclose it to others and how we keep it secure. The companies that this Policy applies to are Alpha Works INC. and its affiliates.

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Our goal is to bring joy to the world through sound. To do this in the best possible way we need to connect you to your music. We can achieve this most successfully by understanding your preferences as they relate to our products and services and by understanding how you use our products.

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We may change this Policy occasionally, so please check this page occasionally to ensure you’re happy with any changes. By using our website, or indicating you agree by checking a box or clicking on an “accept” button or similar indications of explicit consent you’re agreeing to be bound by this Policy.

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HOW DO WE COLLECT INFORMATION FROM YOU?

 

We obtain information about you in a variety of ways such as:

•        when you use our website

•        when you contact us about products and services

•        when you use some of our products that connect to the internet such as our apps and certain hardware products such as our audio video receivers that connect to the internet

•        When you choose to register your product or create an account with us

•        If you decide you want to receive offers or literature from us such as newsletters or new product updates and offerings

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WHAT TYPE OF INFORMATION IS COLLECTED FROM YOU?

 

When you interact with Alpha Works in any of the above ways or ways that may be available in the future we may ask for or you may provide us with certain data, such as:

 

•        Your name

•        Your email address

•        Your telephone number

•        Your gender

•        Your age

•        Information about the products and services you have purchased

•        Your interests

•        Other information you decide to provide

 

Depending on the choices you have made in your privacy settings on various social media platforms, certain personal information may be shared with Alpha Works about your online activities and social media profiles, e.g. interests, marital status, gender, user name, photos, posts you have made. If you do not want this, please make sure to update your settings on the social media platforms that you use.

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WHY DO WE COLLECT THIS INFORMATION AND HOW IS IT USED?

 

We collect and use your data for the following purposes:

 

•        Providing products and services to you

•        To maintain contact with you

•        To optimize our products and services

•        Market research

•        Customer service, and handling complaints/disputes

•        The performance of audits, such as accounting audits

•        To meet our legal obligations

•        Activating or registering certain products and services or enhancing functionality

•        Participating in Sound United online communities, including our social media channels/pages and blogs

•        Storing your preferences for future interactions and communications from Alpha Works so that the information doesn’t have to be collected anew

•        Allowing us to keep you informed of, or offer to let you test new products and services

•        Receiving personalized messages, special offers, and advertisements that are relevant to your interests, based on the information you have shared with us and on the information we have collected through cookies or similar techniques regarding your use of the Sound United websites/social media/blogs and products

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DO NOT SELL MY PERSONAL INFORMATION

 

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back into personal information sales at any time by emailing us at info@alphaworksaudio.com.

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USE OF 'COOKIES'

 

As do most websites, our websites use "cookies." Our apps may also use cookies. A cookie is a small data file that can be sent to your browser or other device to be stored automatically on your computer or mobile device. Cookies are commonly used to track your visits to a site or your use of apps so you don't have to log in on every page and analyze how you use the site or app. Among other things, this can allow website operators and app providers to serve you better. It may be possible to set your Internet browser or mobile device to reject cookies but this may affect your ability to use some parts of websites or Apps.

 

It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in losing functionality when using our website.

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